At iPaYung, your privacy is more than a legal obligation — it is our genuine commitment. This policy clearly explains how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Last updated: January 2026 | Applicable to users in Malaysia
IPayung is an online entertainment platform that operates with full integrity for members across Malaysia. We understand that your personal information is a trust we hold in the highest regard, and we do not take this responsibility lightly. This Privacy Policy is crafted to give you a clear and transparent picture of how we handle your data — from the moment you register to every time you use our platform.
By accessing or using iPaYung's services, you agree to the terms set out in this Privacy Policy. If you do not agree, you are advised not to continue using the platform. We encourage you to read this document in full at least once so you are aware of your rights as a user.
PDPA Compliance: This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010. We continually update our practices to meet the latest regulatory requirements.
We only collect information that is strictly necessary to deliver the best service to you. The types of data we collect include:
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, IC / passport number | Identity verification (KYC) and legal compliance |
| Contact Data | Email, phone number, address | Account communications, notifications, and customer support |
| Financial Data | Bank account details, deposit & withdrawal records | Payment processing and fraud prevention |
| Technical Data | IP address, device type, web browser, activity logs | Platform security and user experience improvement |
| Usage Data | Game history, game preferences, betting records | Personalise your experience and deliver relevant promotional offers |
We never collect sensitive information such as biometric data, religious beliefs, or medical records unless required by law.
Every piece of information you provide is used for a specific and responsible purpose. We do not use your data beyond the scope stated below:
Marketing: We may send you promotional communications via email or in-app notifications. You can unsubscribe at any time through your account settings.
IPayung does not sell, rent, or trade your personal data to any third party for their marketing purposes. However, there are limited situations where we may need to share your data with trusted partners, including:
All third parties we engage are required to meet data protection standards equal to or higher than our own. Strict confidentiality agreements are signed before any data sharing takes place.
The security of your data is our highest priority. iPaYung implements multiple layers of technical and operational safeguards to keep your information secure at all times:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting you, we will notify you in a timely manner as required by law.
We retain your personal data for as long as your account is active or as long as it is needed for the purposes stated in this policy. In general:
Once the retention period expires, your data will be securely deleted or disposed of using methods that ensure it cannot be recovered.
The iPayung website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit our site. The types of cookies we use:
You can manage or delete cookies through your web browser settings. However, disabling certain cookies may affect the functionality of some parts of our platform.
In certain circumstances, your data may be processed or stored outside Malaysia, particularly when we use international server services or technologies. Where such transfers occur, we ensure that an equivalent level of data protection is applied at the destination, and we comply with all applicable legal requirements under Malaysia's PDPA regarding cross-border data transfers.
IPayung reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform enhancements. Any material changes will be communicated to you via a prominent notice on our website or through your registered email. The date of the latest update will always be displayed at the top of this document. We encourage you to review this page periodically.
If you would like to learn more about how we handle your data, please contact our Data Protection Officer.
Your Rights
Under Malaysia's PDPA, you have certain rights regarding your personal data. iPaYung fully respects and upholds these rights.
You may request a copy of the personal data we hold about you at any time through your account.
If any of your information is inaccurate or outdated, you have the right to request that we correct it.
You may request the deletion of your personal data, subject to legal obligations that prevent full erasure.
You have the right to object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another service provider.
If you believe your privacy rights have been violated, you have the right to file a complaint with the relevant authority.
Our Protections
We invest in the best technologies and processes to ensure your privacy is protected at every stage of your platform experience.
All data transmitted between your device and iPayung's servers is protected with 256-bit SSL encryption. No third party can intercept or read your information in transit.
Our KYC process uses an internationally certified identity verification platform. Your documents are stored in an encrypted environment and accessible only by authorised personnel.
We only collect data that is strictly necessary to provide our services to you. No excessive information is gathered, and no data is retained beyond the required period.
Our security systems are regularly audited by independent third-party auditors. Any identified vulnerabilities are addressed promptly to ensure your data remains protected at all times.
IPayung has never and will never sell your personal data to any third party for marketing purposes. Your data belongs to you — we are simply its custodian.
All our data handling practices comply with Malaysia's Personal Data Protection Act 2010. We have a designated Data Protection Officer (DPO) responsible for ensuring ongoing compliance.
Your privacy and security are always our top priority. Register now and enjoy the best gaming experience in Malaysia with complete peace of mind.